FAQ | HAY's DX Platform

What is HAY?

HAY is a holistic, developer-focused solution based on the principles of good Developer Experience (DX). The platform helps engineering managers lead their dev teams with compassion, context, and a sense of direction.

HAY's three pillars are:

Wellbeing, to see how happy and satisfied developers are working on projects, in teams, and at the company;
Teamwork, based on feedback gathered from teammates, and investigates potential frictions and encourages synergies;
Work Output, which is a context-based conversation starter about code commits, pull requests, code review comments, and documentation updates.

You can read more about the three pillars of DX here.

What is the problem HAY is trying to solve?

In the tech industry, developers frequently experience burnout. They often feel undervalued, unproductive, and disconnected from their work, partly due to flawed performance reviews. This leads to high turnover as they seek roles with recognition and purpose.

How does HAY provide a solution?

HAY's DX platform tackles developer challenges through Work Output, Wellbeing, and Teamwork. The platform analyzes code quality and productivity, monitors job satisfaction, and enhances team collaboration to create a supportive, efficient, and engaging work environment.

What value does HAY bring to companies?

Companies can keep their top developers on the payroll by boosting morale and ensuring they feel valued, and motivated, directly addressing the root causes of burnout and turnover. It enhances communication and problem-solving, fostering a healthy, productive team environment.

What are HAY's main features?

HAY's main features are:

🔍 Easily add developers and customize your dashboard with intuitive filters for a perfectly tailored overview. Dive into each developer's contribution with detailed profiles.
📈 Leverage detailed work analytics from GitHub and wellbeing assessments via Slack. Our all-in-one dashboard is your command center, empowering your team in ways never seen before.
✅ With our seamless GitHub integration, tracking commits, pull requests, and reviews has never been easier.
❤️ Use our innovative Slack plugin to stay connected with your developers and keep your finger on the team's pulse at all times.
🔄 Our team communication tool simplifies collecting and analyzing feedback, enabling valuable insights with ease.
📝 Create, organize, and access private or public notes from one-on-one meetings, enhancing your performance review preparation.

How does HAY work exactly?

HAY connects to Github to extract developer data that is provided to engineering managers in context. The data is visually presented and is actionable and easy to understand. With HAY's note-taking feature, engineering managers can have meaningful, empathetic conversations with their software engineers. HAY also has a Slack plug-in that allows engineering managers to conduct quick, in-the-moment pulse surveys.

Engineering managers use HAY to:

✔️ Identify work patterns and improve developers' habits & productivity
✔️ Gather feedback & share praise
✔️️ Keep developers' skills fresh & current
✔️ Help developers set & achieve goals
✔️ Identify patterns that result in bottlenecks
✔️ Unite teams, even at a distance
✔️️ Detect burnout and intervene before it’s too late
✔️ Run effective, forward-focused 1:1 meetings

How do you use HAY's pulse survey?

We've written a blog post on this subject. In it, we discuss why we think pulse surveys are crucial in software development. Here's a clue: they streamline processes, boost engagement, and empower your developers. You can find the post here:

How does HAY process personal information?

HAY uses the information it collects for legitimate business and commercial purposes such as providing and improving our services, for sales and marketing activities, and to ensure technical functionality.

You can read more about how we use the personal information we collect here, which is codequest's Privacy Policy, the company behind HAY.

How do I get in touch with HAY?

Feel free to find a slot on our Sales Rep's HubSpot calendar here. His name is Krystian, and he'd be really happy to hear from you.

https://meetings.hubspot.com/krystian-guzowski

Where can I find you on LinkedIn?

Feel free to follow our LinkedIn page here.

Yes, we do! Check it out here. We regularly post product updates and announcements. We also send out free educational materials!

Do you have a product video?

It's the one we used for our Product Hunt launch, which earned us a badge on April 23rd, 2024:

FAQs | HAY